Nyingchi City Quality Association

Notice on holding special training courses on Standardization to help improve quality

All relevant units:

Service standardization takes service activities as the standardization object, and its research scope includes national economy行业All service activities in。Carry out serviceStandardization workIs conducive to regulating eachService industryMarket order、提高Service qualityEnhance serviceEnterprise core competenceTo provide favorable technical support for building a harmonious society。

No. 24 (2017) of the "Guiding Opinions of the CPC Central Committee and The State Council on Carrying out quality Improvement Actions" issued on September 5, 2017 (referred to as the "Guiding Opinions") is the first quality work programmatic document issued in the name of the CPC Central Committee and The State Council，There is a significant milestone significance in the quality development of our country。In order to further play the basic supporting role of standardization in the quality improvement of the service industry，Enhance the city's service industry standardization understanding and application level，We will carry out the work of building a national demonstration city with strong quality，Adhere to the implementation of quality strong city strategy，Improve the effectiveness of creation activities，To ensure the effectiveness of Nyingchi City to create a demonstration city of strong quality，Nyingchi City to establish a national quality city demonstration city leading groupofficeDecided to hold a special training course on standardization to help improve quality。The relevant matters are hereby notified as follows:

一、Training content

1. Domestic and foreign service industry development situation and development strategy;

2. National plans and ideas for promoting standardization in the service industry;

3. Interpretation of requirements for standardization demonstration and pilot work in service industry;

4. Introduction of work experience in pilot demonstration units;

5. A brief history of standardization;

6. GB/T 24421 series standard interpretation;

7. Service specifications, service delivery specifications and management standards development methodsFormulation of relevant standards;

8. Interpretation of service organization standardization pilot evaluation score table;

9. Policy interpretation of the Guiding Opinions of The State Council on Carrying out Quality Improvement Actions;

10. Carry out the planning and implementation of quality improvement actions。

Ii. Lecture experts

    The training course will invite experts and professors in quality management and service standardization to give lectures。The training takes the form of lectures, seminars and exchanges。

3. Training objects

The city's government service centers, scenic spots, communities, nursing homes, welfare homes,

酒店等Responsible person。

四、Training time and place

时间：October 22-23, 2018 (9:00 sign in 9:30培训）

Location: Zhongheng, Nyingchi City藏The Gishima Hotel

Address: Yingbin Avenue, Bayi District, Nyingchi City4号

Hotel contact number:0894-5737777

五、Charging standard

This training is free

六、Contact method

Organizer: Nyingchi City to establish a national quality city demonstration city leading groupoffice

    Organizer: Nyingchi City Quality Association

Contact number:0894-5538864  传真 ：0894-5538861

邮箱：yeguolin8111@163.com     

Contact: Ye Guolin          

Nyingchi Quality Association Group:           Wechat QR Code:

  Nyingchi City to establish a national quality city demonstration city leading groupoffice

2018年10月12日